I placed and paid my order but didn’t receive an order confirmation. How do I know if everything went well?

Modified on Fri, 15 Mar 2024 at 03:43 PM

Check your spam or junk folder: 
Sometimes, emails can end up in the spam folder. Therefore, please check your spam or junk folder to see if the order confirmation has been redirected there.

Check your account on our website: 
If you created an account during the ordering process, log in to our website and go to your order history or account overview. Here, you should see an overview of your recent orders, including the status of the order.

Contact us: 
If you still haven't received an order confirmation after checking your spam folder and your account, please contact us by filling out the contact form on our website.

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